Support

Get in Touch

Email us and a person reads it. Include your handle and, if something went wrong, what you were doing when it happened. We answer within two business days.

Common Questions

• A trip calculated the wrong distance. Check the origin and destination are the towns you meant, then tap the recalculate arrow. If it is still wrong, email us the two addresses and we will look at the route.
• Scanning a load board did not work. Crop the photo to just the load details and try again. Glare and small text are the usual causes. You can always enter the details by hand.
• I need my records for taxes. Open Trips, switch to Records, and use Send Records. You get a spreadsheet, a PDF, and every receipt image in one file, which you can email straight to your accountant.
• A photo will not upload. Uploads need a connection. If you are in a dead zone the app will tell you what failed. Try again once you have signal.
• Someone is behaving badly. Use the three-dot menu on any post, reply, or message to report or block that driver. Blocked drivers disappear from your conversations and from the community feed.

Delete Your Account

You can delete your account at any time from Profile → Delete Account in the app. Deleting removes your personal data, including your rig, trips, receipts, connections, and contact details, and disables your login. Messages and posts you have already sent may remain visible to others, relabeled as "Deleted Driver," since removing them would also delete other members' conversations. If you would rather we handle it, email us at info@toptrucker.app and we will process your request within 30 days.

Privacy and Terms

We do not sell your personal information, we do not run advertising, and we do not track you across other apps.